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What IS Multi-Factor Authentication?

Defense against today’s sophisticated cyber security threats require a design principle known as a zero-trust architecture which makes use of strong authentication systems that employ Multi-Factor Authentication (MFA). MFA protects the confidentiality, integrity, and availability of accounts when logging into online applications, reducing the risk that others can access your account – even if your account’s password is compromised.

MFA is required for all University of Central Florida students, faculty and staff using Microsoft Office 365 applications (Outlook, OneDrive, Teams, etc.), Webcourses, as well as other applications. With MFA enabled, you will log in with your NID and NID password, then verify your identity with a second factor such as your phone, tablet, or another device of your choosing.

MFA Assistance

Please review the MFA FAQ or search the knowledge base for questions and answers. If MFA assistance is required, please click here to submit an MFA support ticket or contact the UCF Support Center directly at or call 407-823-5117.

MFA Resources for Students and Alumni

Students will be required to protect their Webcourses and UCF email (Email, OneDrive, etc.) accounts by enabling Microsoft MFA. We highly recommend using the MS Authenticator App configured to send push notifications for ease of use. SMS text is a good backup method but is not recommended for a primary method (read more about phishing).

IMPORTANT NOTE: DO NOT remove the MS Authenticator application after downloading and configuring it.

Helpful Links

IMPORTANT NOTE: DO NOT remove the MS Authenticator application after downloading and configuring it.

MFA Resources For Faculty, Staff, Student Employees and Affiliates

Depending upon the application being accessed, one may be prompted for either Duo or Microsoft MFA.

For more information including instructions on enrolling in the MFA services, please use the helpful links provided on this page.

IMPORTANT NOTE: During the transition from Duo to Microsoft MFA, account holders may need both MFA applications installed and configured on their personal device.