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Recently, the IRS has seen an increase in fraudulent unemployment claims using stolen identities. The UCF Information Security Office (InfoSec) and UCF Human Resources (HR) would like to share information with the UCF community on ways to recognize and combat the constant threat of identity theft, specifically unemployment fraud.

  • Actions you should take
    • Respond to any communication from UCF HR regarding unemployment claims.

      When HR receives an unemployment claim for an active employee, HR contacts the employee via email to confirm if the employee applied for unemployment. It is very important that the employee respond to the inquiry as soon as possible.

      If the employee responds that they did not file for unemployment, HR notifies the university unemployment vendor and provides the employee with a list of steps that they should take, including contacting the State of Florida unemployment office.

    • If you are a victim of unemployment fraud, inform the Florida unemployment office using the contact information below:
  • Steps to protect yourself against ID theft
    • Stay alert for signs of identity theft:
      • Receiving an incorrect Form 1099-G showing unemployment benefits for which you did not apply or receive;
      • Rejection of your e-filed tax return because a return using the same Social Security number has already been filed;
      • Finding unfamiliar accounts or charges on your credit report.
    • Consider these steps to protect against identity theft:
      • Protect your accounts with Multi-Factor Authentication wherever it’s offered.
      • Always shred documents containing your personal information before disposing of them. High-security micro-cut shredders offer better protection over strip-cut shredders.
      • Whenever asked to provide your Social Security number, challenge the request and ask if it’s required. You may be able to provide a different kind of identifier.
      • Be careful when sharing information on social media, and never post your full name, Social Security number, or account numbers on publicly accessible sites.
      • You can request an Identity Protection PIN from the IRS. This PIN will prevent someone else from filing a tax return using your Social Security number: https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin
      • Consider freezing your credit report. It’s free and lasts until you remove it: https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs
  • Steps if you are a victim of identity theft:
    • Visit https://www.identitytheft.gov/ to report it and get a recovery plan.
    • Be sure to check for any new accounts opened in your name. When closing accounts that were opened fraudulently, ask the fraud department of the business to provide you with a letter confirming that the fraudulent account isn’t yours. Save this letter in case the account appears on your credit report later.

Cyber criminals, especially identity thieves, are always actively searching for an opportunity to steal your personal information. To help secure your accounts and information, UCF InfoSec is always available to answer your information security questions. Please contact us at infosec@ucf.edu with any questions.