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Because of the increasing risk of cyberattacks and account compromises, the UCF Information Security Office and UCF IT are providing a new multi-factor authentication (MFA) option for students to use with their UCF Email accounts. MFA provides an additional means of self-identification in addition to the user’s login and password. Microsoft has estimated that 99% of account compromises can be prevented by using MFA. Learn more about the benefits and effectiveness of MFA protection for UCF Email here: https://ucf.service-now.com/ucfit?id=kb_article&sys_id=9d66b0091b9a44945e2753901a4bcb07 .

How do I activate MFA on my UCF Email account?

MFA is available today at no cost specifically for student email. Please note that enabling MFA for UCF Email is an OPT-IN process and will not be enforced until you follow the steps to activate. This will not impact any other UCF system that utilizes students’ NIDs for authentication. Activate MFA on your UCF Email account by following the instructions here: https://ucf.service-now.com/ucfit?id=kb_article&sys_id=949b01b41b5204d026da43f4bd4bcb91 .

For additional information or technical support related to MFA, please contact the UCF IT Support Center at:

Phone: 407.823.5117
Email:  itsupport@ucf.edu
Hours: Monday – Friday, 7 a.m. – 10 p.m.
https://it.ucf.edu